I have been playing at the Silks for the past 15 years, and for the past few years have been playing 7 days per week for an average of 7 hours per day. The result of this much playing time is that I have faithfully given the wonderful Staff approx. $26 per day in Gratuities, which includes Dealers, Food & Beverage Gals & Floor Personnel. This is $26 per day times 30 days in a month, which equals $780 per month in Tips, OR $9,360 per year (Nine Thousand Three Hundred Sixty).
HOWEVER, a recent decision by a floor manager (Patrick) has resulted in my decision to hold all further Gratuities for the next year. I'm not going to go into all the details of what occurred (had nothing to do with Poker, but rather a Food & Beverage Issue), and even if I did go into the details, no one with a rational mind would believe he made the decision that he did. Patrick's decision, ESPECIALLY considering the precedence that Management had condoned up to this point, not to mention towards such a faithful, long time Customer was not only a very poor business decision, which was made with more than a tinge of Ego, short sightedness, malice and ignorance, but also was rude and disrespectful, as he told me "if I didn't like it, then I could leave"...And mind you, he yelled this across the floor to a Customer of 15 years, who patronizes the establishment approx. 200 hours per month, and more importantly has NEVER had a cross word with anyone, EVER...
Now, unfortunately for his Staff, I have NO recourse against him, so I've surmised that the only thing I can do is withhold all future Gratuities from his Staff in the hopes that Every Time they DON'T get that Tip that I used to gladly give them (close to Ten Thousand Dollars per year) that they think NOT badly of Me, but RATHER of the Selfish, PETTY, Inconsiderate, IMMATURE and RUDE decision that their leader made, because POOR DECISIONS HAVE CONSEQUENCES. It is my sincere hope that at least some of the Staff have the maturity and insight to not only understand and comprehend the Principal from which I've made my decision, BUT MORE IMPORTANTLY to possess the same maturity and genuine desire to be able to approach Patrick, and let him know how his PETTY DECISION had Negative Consequences for them, so that hopefully in the future such a Trivial, easily handled option does NOT again go so absurdly wrong. Patrick NEEDS to hear this from his Staff, and IF he cares even a bit about you, then perhaps next time he is faced with such an Earth Shattering Executive decision (yes, sarcasm) regarding one of "YOUR" Customers, then maybe, just maybe @#$% make it with an ounce of common sense and humility. Looking forward to the day I can joyfully TIP you ALL again...With Sincere Thought & Consideration...(P.S. Cash, Money Order, Cashiers Check and APOLOGIES ACCEPTED)...
