Most of the dealers are great. Giselle(sp?) in particular is always nice and professional even when you get pissy from a bad run or arrive that way due to the perpetual rush hour traffic from Nashville or if you’re just inherently a sore loser. Would be nice if you can post who will be dealing a day or so in advance for those on the fence about making the drive. Drinks are good. Food doesn’t make a difference to me for playing but I’ll put a 5 on it anyway since you said in other reviews you were improving it.
Thank you for taking the time to share your feedback with us, especially the kind words about your experiences with Giselle. We take great pride in our team and their dedication to ensuring an enjoyable experience for all our guests.
Regarding your suggestion about posting the dealers’ schedule in advance, we understand its potential benefits for players planning their visits. However, we have decided not to share our staff schedule publicly in order to prioritize their safety and security.
As you mentioned, we are actively working on improving member experience, such as providing food. We value your feedback and if you have any further suggestions or questions, feel free to reach out to us directly. Thank you again for your support and we’re looking forward to seeing you again soon!