ES
Let's start by saying i took sometime to reflect on my last visit. But the more i think about it the more i get frustrated.
For starters, you pay for time. I've always preferred a rake simply for the fact that you can't control when your card deal for 3 hours. aka $60.
Secondly, the dealers are all over the place, for the most part they are decent in terms of actually dealing. But in terms of etiquette there are zero standards. They don't wear name tags, therefore i can't remember the first dealers name who miss placed the button twice in 1 rotation, miss announced vet amounts and took forever to declare a winning hand.
Secondly and the most annoying, the dealers don't care if players sit there and talk about the hand in a multiway pot. I had a player to my left THE ENTIRE night talk about his had and during other players action heads up, multi way, and even when he wasn't in the hand. It took a yelling match for one of the dealers to finally tell him to stop. In which case he didn't. Zero enforcement of basic poker rules.
All in all, the place is clean. Action is solid, but there's better places to go that take the rule of the game more seriously and staff is more professional.
-
Hi Kamden,
Thank you for the honest feedback. While we will not be moving to an illegal rake model, we do want to hold our team to a standard worthy of our guests. I would greatly appreciate the opportunity to discuss your experience in further detail so that I may have the opportunity to correct the issue. Please feel free to reach out to me directly at [email protected].
Thank you
