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Well where to start ...
Pre Hustler consolidation -
tournaments here were mediocre at best. Staff tried but wasn't enough. Chips quality was horrible and staff to be honest were just not accommodating. Yes staff was polite but sometimes polite just isn't enough for the tournament herd.
Post Hustler Consolidation -
What can I say ... complete turn around... Great staff very accommodating to the herd. Nice, polite, Happy, great staff. Chips are much better then before. Turnouts are great, pots are up especially on the weekends. Dealer staff quality has greatly improved with like always the exceptions of a few new ones still learning. The addition of of the hustler staff dealers ( Lyly Lyly, Hurricane Annie, Sylvia and the others ) also improved the staff quality. and is a great compliment to the few good dealers from before ( Maria ) ...
Room now for bigger tournaments maybe even a small series event ...
All in All congrats on the move Shawn Y. it worked out very well .
Keep up the great work ( Vince, George, Reina, Betty )
Last Comments ...
Definitely!! need to improve services in the Food and Beverage ... more staff may help this issue. Food quality and consistency needs improvement as well options for the players.
Cash games are increasing since tourney players relocate once busting out. Its difficult to get chips sometimes when seated just because of staff shortages.
