My husband and I have been coming to this casino weekly for over two years and we have finally had enough!!!!!! They have done is both soo dirty soo many times! The dealers have insulted my husband many occasions! One instance was my husband proceeded to sit down at a blackjack table and the dealer insulted him by thinking he was someone else that must have played there earlier, which he wasn't and stated to the dealer that it was not him and the dealer denied whatever he said and even said curse words at him! Another instance I had a blackjack dealer steal my e cig vapor. I had tried and tried to do something about it, which nothing was done, and when we came back at a later date my husband and I passed the dealer while we as walking out of lost and found and he smirked and whispered under his breath if we was missing something! These are just a few of the many times we have been insulted and appalled at the behavior of their dealers! Not only their behavior but the miss deals we have ran into! Just the other night a holdem dealer didn't burn the laat card on the river, the players pointed it out and the manager called upstairs to ask what needed to be done and they ended up letting the miss deal play!! They didn't even muck the entire hand but instead let it play and let another player win the hand which if it would have been sealed properly someone else would have won! I can't believe the way this place is ran ! These are just a tiny bit of the incidents we both have ran into and I'm not even going to begin on the hotel! I am finally writing this review because my husband and I have finally had it and will never go there again! The only reason we even go there is because it's the closest one to home but never again! I've never in my life seen a casino run the way they do. Especially to clients that go there multiple times weekly for years and still mistreat and humiliate over and over again.
Mardi Gras Casino West Virginia
- Phone:
- (800) 224-9683
- Poker Tables:
- 6 Tables
- Hours:
- Closed
- Minimum Age:
- 21
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