I had a floor person tell me once " Management hates poker, they wish you guys would just shut up and go lose your money in a machine."
The following story encapsulates the incompetence and the lack of empathy for it customers. A player we'll call him Sony Z. (To say that Tony....oops I mean Sony is good for the game is like saying sunlight is good for grass.) made a straight flush using just one of his hole cards. They have a jackpot for making a straight flush but you have to use both cards. They paid him his $575 after verification from the dealer, the floor person, shift supervisor, compliance and the eye in the sky. I figure that 5 or 6 people had to screw up for Sony to get paid. A few days later they realized the error and asked Sony for the money back. When he refused they banned him. Free the Mamba!!!!!!! I do have something good to say about the Eagle; they have good soup. So in conclusion.... If you like being treated like a dog and like soup the Soaring Eagle is for you.
Soaring Eagle Casino
- Phone:
- (989) 775-5198
- Poker Tables:
- 14 Tables
- Hours:
- Closed (10:00am - 3:30am)
- Minimum Age:
- 18
Recent Soaring Eagle Reviews
Great room, good staff, and dealers who didn't make many mistakes and kept the flow of the game going nicely. Nice... Read More
good variety of games and players. friendly and efficient dealers and floor management. free pizza which is brought... Read More
Comfort, amenities and play. Great atmosphere, TV set up easy to see from anywhere in poker room. I really like the... Read More
Most but not all tables have shufflers and the dealers are poker room dedicated employees. The room is completely... Read More
Such effort put into making the poker room one of the nicest Ive ever seen is wasted on the TERRIBLE rules. No Table... Read More
This room doesn't allow table talk in a heads up cash game. If that stupid house rule won't dissuade you here's 3... Read More
Very comfortable chairs; complementary pizza, subs, hot dogs, brats, salads, mixed nuts, trail mix, candy bars, etc.... Read More
The management of this room has killed the cash games. Those daily tournies have to be eliminated. They don't fuel... Read More
The staff is very good at taking care of you. I played several poker tournaments their. They have tournaments Sunday... Read More
I would have to say that this poker room is well managed. I think the poker room is centrally located in the main... Read More
I like to go and play from time to time at this casino. I normally go and play blackjack but I am looking to start... Read More
Most of the employees seem like they hate it there and are kept there against their will. I couldn't find a 9/6... Read More
Past 3 times I have gone here between slots and tables I have won over $6000 only spending the $100 I come up... Read More
I was asked by a shift supervisor once..."Do you know how thick our SOP's would be if we added to them every time a... Read More
I had a floor person tell me once " Management hates poker, they wish you guys would just shut up and go lose your... Read More
