One of the worst experience. I will not be visiting this club again! I had money on table and on my account to cover the hourly seat rental. I was asked to leave the club because I left my seat for 25 min even though their rule clearly states my seat will be safe for 1 hr. Then the management had the audacity to accuse me of being sick without even looking at me? What are they playing doctors now? My temperature was checked when I entered the establishment about an hour before. I was NOT sick and I would never stick around or even go to a place like this if I felt sick with all that is going around! I usually double mask when I even go play poker because I take health seriously! I even talked to manager Victor regarding the matter. He said he would investigate the matter and ask the night manager and security guard to apologize for humiliating me. I did absolutely nothing wrong to deserve that treatment! I even demanded refund for the prepaid time and membership fee. They refused! I gave them over a week to get back to me but noone reached out to me. They seem to not care about their players. I understand they are currently a monopoly in Dallas but I guess I will wait to play poker again once 52 social opens door or drive up to the casinos. This business will not survive because customers WILL STOP COMING! You just lost a great customer and an action player.
Texas Card House Dallas
- Phone:
- (469) 521-9269
- Poker Tables:
- 26 Tables
- Hours:
- Open Now (All Day)
- Minimum Age:
- 18
Announcements from Texas Card House Dallas
TRAILBLAZER TOUR:
Trailblazer is coming to Dallas January 21st! With a 1 Million Dollar Title Event and tons of great side events, mark your calendars and plan on making HISTORY!
See our website for full schedules and guarantees!
Check out some of our Specialty Games:
Rebecca's Game - Congress with 2 Bomb Pot Buttons - Sunday's and Tuesday's at 1 PM
Thursdays - $20/40 Limit Mixed Games
Regular $4/8 Mix Games!
Recent TCH Dallas Reviews
Overall good place to play games. Wish they had more promotion on high hands and bad beats. Also more promotion on... Read More
This is an excellent card room to play tournaments. No crazy tournament buy-ins, unless there is a tournament... Read More
Best game ...... ... Read More
This is a great place to play all around. Ton of action and Great dealers and management. They also have... Read More
Would recommend for anyone looking for action in Dallas tx. Great service, big and clean room, and most importantly... Read More
Great room right in the heart of Dallas. Big tourneys and the 1/2 games are awesome action since the buy in is up to... Read More
The best hold em / Omaha action in a good environment with very professional management and excellent service(... Read More
Really love playing at the Texas Card House Dallas. The staff is always very courteous and professional. Dealers are... Read More
I play everyday this place. This place Great 👍 I can play anytime because 24HR OPEN many table. Lot of amateur... Read More
The tournament was fun and exciting, the dealers and management was great during my experience at these tournaments... Read More
I have been played here for 3 years love this location now it become my weekend's favorite. And I love the management... Read More
There is a lot of action and it's match the stack. Dealers are pretty good and there's also free drinks. You have... Read More
Its definitely a lot more lax here. If you play 1-2 you should choose this over Las Colinas. Wish 2-5 ran more... Read More
Overall great experience. Mixed with enough passive players if you're looking for fun. Played 1/2 cash nlh. First... Read More
Playing with drunk, obnoxious people is not fun. I hate playing at a place where the players are too drunk to... Read More
Buy in keeps going up. What's up with that? Should keep it at $350 or raise guarantee. How about opening a room... Read More
To help address west dallas Don's concern about guarantees not being met he doesn't understand on those 2 days he is... Read More
I like playing their big tournaments but I notice they don't always honor the tournament's guarantee when they don't... Read More
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Hello Don,
We rarely miss guarantees and when we do, we are more than happy to honor them! Could you please let me...
Well run room Friendly staff from front desk to cashier and dealers. Good action on the tables One critique I'd... Read More
Great staff love the room and action. John sondrol my dealer was great fastest dealer and player friendly. This is my... Read More