One of the worst experience. I will not be visiting this club again! I had money on table and on my account to cover the hourly seat rental. I was asked to leave the club because I left my seat for 25 min even though their rule clearly states my seat will be safe for 1 hr. Then the management had the audacity to accuse me of being sick without even looking at me? What are they playing doctors now? My temperature was checked when I entered the establishment about an hour before. I was NOT sick and I would never stick around or even go to a place like this if I felt sick with all that is going around! I usually double mask when I even go play poker because I take health seriously! I even talked to manager Victor regarding the matter. He said he would investigate the matter and ask the night manager and security guard to apologize for humiliating me. I did absolutely nothing wrong to deserve that treatment! I even demanded refund for the prepaid time and membership fee. They refused! I gave them over a week to get back to me but noone reached out to me. They seem to not care about their players. I understand they are currently a monopoly in Dallas but I guess I will wait to play poker again once 52 social opens door or drive up to the casinos. This business will not survive because customers WILL STOP COMING! You just lost a great customer and an action player.
Texas Card House Dallas
- Phone:
- (469) 521-9269
- Poker Tables:
- 26 Tables
- Hours:
- Open Now (All Day)
- Minimum Age:
- 18
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Announcements from Texas Card House Dallas
THANKS4GIVING - Bring qualifying 4 items in and get your 4th hour of time free!
THE EVEN BIGGER ONE 250k GTD - 11/29-12/3 - $300 Buy in!
Check out some of our Specialty Games:
Rebecca's ROE - Bomb Pot's and Congress
Sunday's and Tuesday's at 1 PM
Tuesdays and Thursdays - $4-8 Limit Mixed Games
Recent TCH Dallas Reviews
I dealt here and was never paid. Tried to pick my money up and it wasn't there. I worked 3 days and was only given a... Read More
Great staff love the room and action. John sondrol my dealer was great fastest dealer and player friendly. This is my... Read More
Staff is great fun place to play on the felt, fast orders for food, just as well as complementary drinks and cheap... Read More
Dealers don't follow house rules and will allow straddle even after cards are dealt. Complain to the dealer and they... Read More
A clean, well-run room with lots of action, nice tables, good dealers, and sufficient parking. Not a knock on them,... Read More
I was put out for calling clock on one of their regulars. The situation was ridiculous. The floor managers at the... Read More
Great card room. Good tournaments, good staff and efficiently run room. Would recommend over all other toms in the... Read More
TCH is great, good tables and quick seating for people that want to place a wide arrangement of games. They have... Read More
Nice action at tables. Good dealers generally. Most enforce rules. Wish they had some healthier options for food... Read More
We spent six nights playing at this room and it was a great experience. Most of the staff, including dealers,... Read More
I used to like coming up there and playing but they changed it to where you could buy in for 500 instead of 300,... Read More
I love Texas card House. It's my go to place to play poker. I enjoy the cash games and the tournaments. I enjoy the... Read More
definitely more catered towards towards your more competitive players (or that's where they tend to flock to). i... Read More
Get on the wait list because this place is full almost all day long. Other clubs might have one table running. Or... Read More
Improved a lot and still the best in Dallas. I prefer this place than any other. They got good tournaments and cash... Read More
Drove up from Houston and was very impressed with TCH. Great management and dealers, very professional. Run very much... Read More
Awesome staff, tons of tables, great action! Convenient location at 635 and 35. Open 24 hours! The added security at... Read More
It's bad when the biggest complaint is they need more tables. At least 10. They say no one goes there anymore because... Read More
Great atmosphere and action! The staff is top notch! By far the best room in DFW! Would be nice if they had a full... Read More
Definitely a class act. Great dealers, great managers and extremely well run. Plenty of action with players from... Read More
