EN
Hey I got up from the table the other day The guy was getting up at the same time or chairs hit each other. It seems like you have enough space to move the tables like 9 more inches away from each other. He got a little rude with me but it was like the second time I bumped into his chair.. seems like you guys have enough space there to fix the issue. James.
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Hi James—thank you for taking the time to share your experience. We’re sorry to hear about the uncomfortable interaction you had at the table. We expect all members to treat one another with respect, and we regret that this situation didn’t reflect the environment we strive to maintain.
We appreciate the feedback regarding table spacing. We’ll continue to monitor floor flow and player comfort. If anything like this happens again, please don’t hesitate to involve the floor so we can address it immediately.
We also noticed your rating regarding the dealers and would genuinely appreciate any additional feedback you’re willing to share. If there was something specific that contributed to that rating, please feel free to let us know or speak with a floor member directly—we’re always looking for ways to improve and take that input seriously.
Thank you again for bringing this to our attention.
