Since the remodel the room is crowded and uncomfortable especially in the left corner where they typically run 4-8. Many chairs do not function properly. The chairs are not especially comfortable and lack good back support. The old chairs were much better. The $1 chips leach a dye onto the players hands so that at the end of each session your hands are covered in Bellagio blue.
There are some good players but they are offset by the casual tourists who try to play while on vacation and make for easy money.
The dealers are excellent with good skills and many have fun personalities.
The drinks served are first class but the waitresses can be difficult to find when the room is crowded due to the obsticle course they have to contend with.
I have found the management to be friendly and they have provided feed back as to when I might expect to join a game or when a new table would be opening. I use the poker room staff to make my hotel reservations and they have been extremely helpful in making reservations for both my hotel stay and dinner reservations.
Other than qualifying for a poker rate for my hotel stay I have never been offerred a comp of any type.