In this day of Covid, all companies are hurting for workers. This is particularly true with casinos. I recently played the WPT events at Seminole HardRock Hollywood for two weeks. They had extra tables but not enough dealers to open these tables. The first satellite I played, they had 80 players seated and 120 + or - alternates. It took me 2 1/2 hours to get seated. At that point I had about 3 to 5 big blinds in this turbo. After the satellites, I wanted to play cash games. The waiting list for $1/$2 was 93 names. The waiting list for $2/$5 was 56. I put my name on both and never received the notification text within the next 3 hours. I tried to play cash games on four or five different days and the waiting lists were always long. I never got to play. SERVICE is also non existent. i played 6 or seven satellites rarely saw a server. Come on....this is an easy fix. They sell the drinks for ridiculously high prices and the servers work for tips. Unlike a dealer, a server requires no lengthy training. What a no brainer. HIRE MORE SERVERS THAT ONLY MAKE YOU MORE MONEY. The South Point poker room in Vegas consistently has the best service. They also have the best overall managed room. Other poker rooms should take a lesson from them. Other than having more business than they can handle, Hardrock is a nice place to play.
Seminole Hard Rock Hollywood
- Phone:
- (954) 327-7625 ext. 4
- Poker Tables:
- 45 Tables
- Hours:
- Open Now (All Day)
- Minimum Age:
- 18
Recent Hard Rock Hollywood Reviews
This is the absolute best poker room in South Florida! They have a brand new room that they just built. With a... Read More
@#$% @#$% place with bunch of “rich” old hags playing 1/2, they won’t even let people play just over betting every... Read More
Air quality is poor and it's very dark for a cash game poker room. Also not a fan of the way they seat you. They call... Read More
Always enjoy the action at the place! Excellent bonuses, excellent dealers, very professional 👏 👍 I highly recommend... Read More
Good staff interaction, including the cash cage Get usb charge ports for tables :) it'll help in long run especially... Read More
Best cash games and tournies, when table changing if stacks are bigger than table max players must down size to table... Read More
Dealers are horrible - sat on a 2/5 and my first 30 minute down had three miss deals - two times slipped cards to one... Read More
Beautiful poker room, tons of tables running at all stakes, solid promotions and good action (at least at the lower... Read More
The way some employees from the management team (& some dealers) treat the clients is unaceptable, really... Read More
In my opinion the best place to play cards in south Florida. The hotel is a hotspot for people looking for a good... Read More
Solid to play. Good high hand jackpot. Players are fun. Floor made one minor incorrect ruling but besides that the... Read More
Casino and room are really nice however I found it to be ridiculous that not only are they pulling $1 preflop with no... Read More
In this day of Covid, all companies are hurting for workers. This is particularly true with casinos. I recently... Read More
One of the most comfortable poker room in Florida. Definitely worth a visit and the staff are friendly and... Read More
Look this casino is upscale and luxurious compared to most casinos in California however their poker room doesnt meet... Read More
A lot of tables, but not open enough tables, sometimes wait a few hours. Rake can be less, dealer's and food are ok.... Read More
First and foremost, action is solid. Staff are rude - don't care, will ignore you unless you grab their attention. ... Read More
Great room but the @#$% get incredibly long and do not move quickly at all. With 40 plus on the $1/2 or $2/$5 they... Read More
Great action but severally understaffed. Slowest cage I've ever seen and the person running the wait list was... Read More
Staff is terrible. They all have an attitude like they're the only poker room around. The cage is extremely slow. Had... Read More