I visited the location 30 days ago. During this time the location maintained a relatively positive experience and environment. Enough so to look past some of the inconsistencies in its operation, and ethics. After playing some time, an incident occurred with another member. The other member began to state they were upset for being called โracistโ by another player during a different session they had played in, within the same breath, the accused then proceeded to use a racial slur to describe another group of individuals to prove their point of not being racist. The comments upset myself, other players at the table, as well as the dealer, and hospitality associates on location. When confronted about their actions they continued to offend, as the incident escalated I was asked to calm myself as the accused was comforted for being held accountable. The management never made an attempt to remedy the matter themselves, only communicated through their associates and instead entered the free-roll tournament that was occurring and began play. The ownership was present during the incident and made no attempt to hold the member accountable. The offending member was allowed to continue play, as the offending member is related to the management. Not a sign of ethical business practices. I requested a return of my entry, and was obliged, as I stated I would not continue play if the member was allowed to as well. As a business consultant, it is clear that this location has struggled due to the lack of accountability in the room, and needs business direction, leadership development, operational support, and Human Resources training for it to succeed. Leadership failing to address such actions will continue to drive players away and create a space that only invites further disregard. Action reflects leadership, and I wish them the best of luck in the future.
Lone Star Social
- Phone:
- (512) 294-2647
- Poker Tables:
- 6 Tables
- Hours:
- Closed (4:00pm - TBD)
- Minimum Age:
- 21
Announcements from Lone Star Social
๐ Experience the Thrill of Poker ๐
Are you ready to test your skills, bluff your way to victory, and win BIG? Look no further! Lone star Social invites you to join us for an unforgettable gaming experience. Whether you're a seasoned pro or a beginner, there's a seat at the table just for you.
Variety of Games: Enjoy a wide selection of poker games, including Texas Hold'em, Omaha, Bomb Pots and more.
๐ฐ Win massive cash prizes and take home your share of the pot!
๐ค Safe and Secure: Play with confidence knowing your transactions and personal information are protected.
๐ Exciting Promotions: Take advantage of exclusive bonuses, free tournaments, and special offers every day!
Memberships:
Daily - $10
Monthly - $20
Yearly - $100 (Promotion)
Time Fee:
Mon-Wed-Fri and Sat $10/h
Tue-Thu and Sun $5/h (50% OFF Drinks)
High hand of the night $100 (progressive) Tue and Thu 8pm-12am
Recent Lone Star Social Reviews
Love this place great freezouts, cash games, dealer, and a safe spot. Sam, Junior, Joe, and James all great people... Read More
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Customer experience here is at least somewhat contingent on the day and time that one goes, and some times are going... Read More
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I visited the location 30 days ago. During this time the location maintained a relatively positive experience and... Read More
Great place for a more laid back place to play poker. It's a nice change of pace from the Lodge! Really enjoyed the... Read More
What can I say? I emailed to ask some questions. They got back to me almost immediately. They have a regular 1k GTD... Read More
Located in a great place with access to several restaurants. Don't expect any games in the morning but will be having... Read More
This place is super friendly to new and experienced poker players. Not filled with stuck up people like other places.... Read More