Prime was the premier poker room in Texas. There was always great action at any day and any time, I liked the dealers and the floor men were accommodating and nice. The chip girls and the servers were cute and sexy, plus the food was great. They also were good to Veterans by offering lower rates and free daily entry. The first thing they did wrong was to cut the dealers hourly salaries. Players were aware that the dealers felt gypped. Second, the $16 hourly really added up. Third, I heard from several people that there was a bad beat jackpot promised which WAS NOT paid, and the main winner of it is a famous star future hall of fame football player that is nice to everyone and that everyone enjoys playing with. I hope they get it together and pay the winners of the jackpot, lower their hourly, and keep their promises to their dealers and they might have a chance to come back.
Thanks for giving us your feedback Kpdaniels, we're pleased you thought we were great and we hope we can give you that same feeling again soon as we are always working to improve the member's experience. We understand how you feel about a couple of your points and I'm sorry to hear that. As far as the bad beat payout however, that isn't really the whole story. For days leading up to the mandated Covid-19 closure we had posted around the room everywhere that we could (front desk/entry, supervisor podium, and around the main room) that we suspending the Bad Beat Jackpot for both Holdem and Omaha due to Corona Virus. We then had to shut down by the Gov mandated restrictions. Upon being allowed to reopen we had removed all promotional signage from the room and had ALL promotions suspended as we were only allowed operate at 25% capacity and we were concerned day to day that the Gov would have us close again. This was made as clearly as possible with signage and announcements. Unfortunately, as luck would have it, after about a week after being open again we had what would have been a qualifying hand occur. As much as we would have loved the publicity of paying it out, especially with some big names at the table, we just couldn't pay something out that wasn't active for ANY players for what was at that point in time a few months.