Hit or miss here depending on certain staff. Nice room, 8 handed seems a popular choice. One staff (dressed as a dealer) named Mike was the most courteous and helpful person I have ever experienced in 30 years of poker rooms!! He helped make my first visit ok! The problems are the boasts several things such as the fine self serve beverage become an irritant when it does not work mostly, and no assistance is available. My second visit was horrible, where Mike was not there, and though there seems plenty of staff, they are far from quick to call when seats are available or answer questions.
I was third for 80-160 for example, and waited about 20 minutes while two seats were empty. I was near the table and was invited by players to sit. I told them I was third on the list, players told me to just tell the floor you want in. I did just that, but was told there are two in front of me. I asked why the seats are empty, was told they don't know but and will find out which they never did.
I played their new game of double flop Omaha no blind 5$ bomb pot. I did go to ask the floor two rule questions: in the many split pots does the 5$ odd get broken to ones to split? The answer was that the chip slits go to the lowest denomination played in the game. I asked if then in that game it is to a 5$...and asked if the denomination for a split in the 80-160 goes to a 5$ chip as well since the lowest bet is a 40$ small blind does it go past the 40$ break? Irritated with my question the staff told me this Tull is subject to change and it goes more by what the players want, ( gee, is there a vote?) adding this type of rule is not important to players anyway ( who am I if not a player?).
Terrible answer, and a floor was called by another person who had this question at the bomb pot table. The floor first stated to the 5$ is not split. One lady player said they split it before and now is unfair not to split... the floor said ok split it I guess if that's what you guys want... if one uses logic and common sense, any player must conclude that the rules of the game are subject to whichever player the floor wishes to listen to at the time. I also must conclude that according to staff, it is not necessary to have rules, nor for customers to be able to know rules of the games each wish to play involving players money. After all, at this place we players seem kind of an irritant to the floor as we cause them to work and answer questions when first playing there...making new players are apparently the greatest bother of all!!
I am retired and play 35 hours a week and as a player try to get better although age may limit my ability to ever become a true winner overall; but will continue to play until I can no longer. I enjoyed my first day, the second ensured I will not return any time soon if at all.
Dealers are quite good, maybe others will enjoy the place more...staff persons were overall terrible- the worst I have experienced.