The operation of this poker room is an absolute embarrassment. They can't even competently take your phone number and text you when a seat is open they'll just take your number not send the text and pretend it was an accident if they don't like you. Service also takes way longer than it should. Horrifically run poker room. Sad!
First i would like to apologize for the unsatisfactory service that you have received. Although mistakes do happen we would like to correct this for you and others if a procedure needs to be adjusted. If you would like to discuss this matter in further detail please email me a number and a convenient time that you can be free. email@example.com I look forward to learning where the disconnect happened so we can correct this moving forward.