I thought the room was nice. Not the nicest but I have no complaints.
I played about 15 hours of cash games and I think the players were tougher than your average 1/3 no limit game. Most were locals I think. Also great structure on the tourneys.
Dealers have a good personality and I only saw one very minor mistake.
They came around often and seemed to get orders correct.
No problems. I saw the floor called a couple times and they made reasonable decisions.
Tempted to give a lower score on this but I don't really know. Nobody ever asked me for a card and no other players said anything about it so I'm not really sure what is going on.