I've been to many casinos and many gambling halls however Poker Palace does it differently. You feel like you are a VIP when you're playing there. The decor is STUNNING feels like you're in a classy restaurant. Lighting in the establishment isn't super bright to cause headaches. And most of all the players have a voice. Multiple times I've had the owner come to our table to ask opinion on promotions and what they should do going forward.
TLDR: This is the place to play. The players have a voice and everything is run with customer service in mind!