The room was clean and the tables/chairs were new and comfortable. The only problem was that there was shelf to put your drink. They had small movable end tables, but that only helped 2 people.
I'm going to say average because you were getting 6/7 to a flop and about 3/4 for the turn. It was really no fold'em, hold'em and that's why I called it video poker (you need to show a hand to win). I can't tell you how many times my flopped two pair would get beat by the third set being caught on the river.
A few misdeals here and there, but the biggest problem seemed to be them forgetting to move the button or where it should be. On the good side, they were very friendly and tried to get railbirds to join the fun and fill these tables. They were accomodating for my request to 1/2 the rake when we only had 5 at our table.
They were around, but you almost had to jump out of your chair to get their attention.
I thought mgmt did a good job. I played in a tourney and in cash games. They really did their best to keep tables even and the game moving in the tournament. I also had no problems with getting into a game even though I never saw where they kept the list.
How can you complain about $3/hr and free food? The cookies were excellent and sandwiches weren't too bad, either. Kept me from spending money at their terrible restaurants.