Chairs were comfortable, the room is nice, decor is nice. TV's in the poker room don't have cable yet but they said they will have it soon. Overall I liked the feel of the room.
Most players were pretty easy. A few tough players mixed in. I would say the players were similar to what you would find at most of the strip properties.
Dealers were pretty good and friendly. I only saw one misdeal. Dealer exposed a card but gave the player another card right away rather than moving on to the next person. When I pointed it out, he called it a misdeal.
Cocktails were pretty fast. I ordered a hot chocolate once it was like sludge. They must have used 4 times too much mix. I ended up throwing it away. But the Bloody Mary's were great!
I thought management was good for the most part. 2 things I would do differently, when a new player walks up, I would not act as if I was too busy to help. This happened several times when I came in. If I were behind the desk and I was in the middle of something, I would just welcome the person and tell the I would be right with them.
The other thing is I would offer the cash game players the first spots in the tournament. I was in the cash game and they didn't announce they were taking sign ups for the 7pm tournament, when I went up to the desk to ask when they were going to start, I was told they already started and they only had one seat left. I mentioned that I didn't even hear an announcement. The gentelman told me they didn't make one. I would probably offer sign up to players currently sitting in the cash game at 5:00 then open the registration to walk ins at 6:00. This would encourage people to play in the cash game too.
I didn't notice if they were offering comps for play in the poker room. I did ask if they had a poker rate and they said no. I wish they did because I really like the poker room and I would stay there and play there almost exclusively if they offered a good rate.
They did have high hand jackpots for quads, straigh flushes, and royal flushes.