The poker room was fine with many tables & chairs with the WSOP logo. It was very comfortable to play in this room. On the weekends, expect to wait because the cash games here are very popular.
There were a few regular players, and some dealers who played on their off time. However, there were also plenty of fish who didn't know how to really play NL cash games. The $1/$2 NL Cash Games here are beatable...just avoid confrontation with the regular sharks, and you should be ok. You can always request to move to a different position from the sharks, and sit to their left. The weak players here are very exploitable for easy profits. Just attack the weaker fish!
The dealers were very friendly and knowledgeable about the game. They always tried to keep the game going, and the made sure the game remained relatively friendly.
The service was fine, since the cocktail waitresses regularly came by to service drinks...however, some of the waitresses were very old.
Management was fine...the computerized waiting list was very organized, and the management made sure everyone was taken care of by answering all questions. The management always opened new tables when the waiting list was too long to keep the action going.
There are some excellent payouts for high hand jackpots. For instance, a player at my table earned $60 for hitting quad 10s, and the management quickly recorded his bonus. The big jackpot was to hit quad 7s, which paid $146,000.