In general, this small room was a lot of fun. Don't expect Bellagio-like conditions or game choices, but the atmosphere was always relaxed and friendly during my four-night stay. Managers and dealers get to know your name and really make you feel welcome. One downside is that there is usually only one full cash game (3/6 with a full kill) going (although 3 were going at one point on Saturday night).
Played for four nights with my brother over a long Super Bowl weekend. Competition was generally loose/passive every night except for Saturday night.
Dealers at this small room really worked hard, dealt well, and had great senses of humor. A few of them also played in the games when off-duty, which helped keep games full.
Alicia was great, serving drinks promptly and always with a smile. Others were mediocre, but did the job.
The managers were friendly and experienced, and handled all questions politely and correctly. I was impressed with how the managers/dealers got to know my brother and I and greeted us by name upon arriving in the room on our second night there, not what I expected from a Las Vegas poker room.
While there's no hourly comp rate for poker play at the Fitz, the poker room rate and the high hand/bad beat jackpots make up for it. I really enjoyed playing this room, and the poker room rate helped keep our costs down.