Crowded, and still allows smoking!! as it should be, sorry if not PC but poker and smoking go togeher if ya don't like it go play Bingo.
In the Omaha game having 9 callers for $20 pre-flop is common, called lotto-poker, its all about luck and nothing to do with skill. Its equal to playing slots, if you want a "real" omaha game you gotta go elsewhere.
Dealers keep things moving and are good at remembering names.
Waitress are around often.
A well run room, special hats off the Steve, great Job.